Help Center

Frequently Asked Questions

General

Where is your company located?

How does shipping work?

How do I return an item?

Where do we ship from?

What are your live customer support hours?

What is your return policy?

Why does it have a light?

Is the fan loud?

How do you make the built-in diffuser work?

Will this save money on my electricity bill?

How big of a space does this cool?

Does this blow out a mist or just cold air?

Can this be used in a moving vehicle?

How big is it?

What happens if it runs out of water?

Does it have an auto shut-off feature?

How long is the USB cord?